Vendor Invoicing Guidelines

Upon receiving a Booking Confirmation for the Market you applied for you will be invoiced for that upcoming reservation. 

⏰ Invoice timing: TBM releases invoices via Marketspread.  Vendors automatically receive invoices for market reservations 21 days prior to each event date. The date that the payment is due is be listed on the invoice.    

🗓️ Invoice Due Date:  Invoices will be due 14 days prior to each event date.  This is also the last date a vendor can cancel their reservation without a payment penalty if unable to attend.  

🤑 Late Fees: Invoices that remain unpaid 7 days prior to each event date will be assessed a $5 late fee per overdue invoice.  

🚨 Unpaid Invoices will impact vendor space reservation confirmations: Any vendor who has not paid an invoice 7 days prior to the event date will be removed from the vendor list for the upcoming event date and will not be booked for any future reservation until the invoice is paid in full. 

Vendors added to a market date within 21 days prior to the event:  Once a date is added into the market date the invoice will automatically release and will be due for payment.  If on auto-pay, your card on file will be charged.  If not on autopay, you will be responsible for invoice payment upon receipt.  

Cash Payments: TBM will no longer be accepting cash payments on the day of the market.

Check / Money Order:  TBM will accept a check or money order on the day of the event. and the total amount paid must include the $5 late fee assessed for late payment of invoice.  

Advance Payments: Invoice payments via credit or debit card payments through Marketspread are easy to set up. Marketspread has an Auto Pay feature that makes invoice payments easier to manage in a secure payment portal.  We also accept checks or money orders in advance at any market location for a future reservation. 

If you have not yet enabled AUTO PAY for your Marketspread profile, here is a support doc link to learn more: https://marketspread.com/learning/article/1075/vendor-autopay/  

We understand when you are booked for multiple market locations and dates, invoice management can be a bit confusing.  To ensure you stay on track, enrolling in auto-pay is recommended.  If you do not, setting up a routine review of your INVOICE tab in Marketspread is an important part of staying on track.  

PRO-TIP:  Please make sure you consistently log into your Marketspread Dashboard and view your INVOICE tab.  From this tab, you will be able to see all your event invoices, payment status and due dates.  Any amount shown in red is a Balance Due amount and there is a convenient blue pay button, which will allow you to charge your card on file or add a new card to your Marketspread wallet.
 

Here is a support document link to show you how! https://marketspread.com/learning/article/626/paying-your-invoice-as-a-vendor/

KEEP IN MIND:  if you are scheduled for an event date our cancellation policy states you must provide written notice two weeks prior to the event date (invoice due date also is 14 days out) in order to NOT be charged for the event booth fee.